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Learnpoints and TrainingMatrix Privacy Policy
Learnpoints respects the privacy of anyone who uses a Learnpoints
TrainingMatrix Web site (www.learnpoints.com, or www.trainingmatrix.com,
or any college or company prefixed with [name].trainingmatrix.com)
and all Learnpoints online applications (Learnpoints or
TrainingMatrix).
Learnpoints and each of it's TrainingMatrix
college and corporate customers gathers important information
from our visitors and customers. We publish this Privacy
Policy to communicate how we gather and use information
about you, how we protect it, and how you can participate
in its protection.
Learnpoints provides its service to you subject
to the Learnpoints Terms of Service and this Privacy Policy,
which shall be deemed part of the Terms of Service. We reserve
the right to change this Privacy Policy. If we change it,
we will provide notification of the change at least thirty
(30) business days before the change takes effect and include
directions for how you can respond to the change.
Collected Information
We require people who register to use a Learnpoints online
applications (the "Services") to give us contact information.
Depending on the services chosen, we ask for contact and
account information, such as name, company name, address,
phone number, e-mail address, password and the number of
users in the organization who will be using the Services,
in addition to financial and billing information, such as
billing name, address and credit card number. When you express
interest in additional information, when you register for
the Services, or after you become a user, we may ask for
additional personal information, such as title, department
name, fax number or additional company information, such
as annual revenues, number of employees or industry. You
can opt out of providing additional information by not entering
it when asked.
Learnpoints does not distribute or share customer
e-mail addresses, except as noted in its Terms of Service,
or as may be required by law.
Learnpoints uses the information we collect
to set up the Services for individuals and their organizations.
We may also use the information to contact customers and
prospects to further discuss their interest in our company,
the Services we provide and ways we can improve them, and
to send information such as announcements of promotions
and events regarding our company or partners. We may also
e-mail a customer newsletter and updates about the Services
or the company. You can opt out of receiving these communications
by replying to them at the time they are distributed or
at any time by e-mailing support@Learnpoints.com.
All financial and billing information that
we collect through a Learnpoints Web site and the Services
is used solely to bill for the Services. Learnpoints does
not use this billing information for marketing or promotional
purposes. Except as we explicitly state at the time we request
information, or as provided for in the Learnpoints Terms
of Service, we do not disclose to any third party the information
provided.
Learnpoints has referral relationships with
third-party companies and individuals ("Referral Partners")
who refer their customers to Learnpoints. Customers who
become paying users of a Learnpoints online application
through a Referral Partner are considered customers of both
Learnpoints and the Referral Partner. Learnpoints and a
Referral Partner may share customer contact as well as account,
financial and billing information with respect to their
joint business relationship with the customer. The sharing
of this information allows Learnpoints and the Referral
Partner to establish the identity of the shared customer
and determine referral fees owed. This sharing also allows
Referral Partners to provide consolidated billing services
to the shared customer. Shared contact and account, financial
and billing information is governed by the Learnpoints Terms
of Service. Learnpoints does not share your business data
with Referral Partners.
Learnpoints has integration relationships
with third-party companies and individuals ("Integration
Partners"). These relationships extend the functionality
of the Services and the Integration Partner application
or service ("Integrated Service") by allowing the Services
and the Integrated Service to exchange customer data and
to establish linked business processes between the two.
Customers who pay Learnpoints for use of the Services and
use this Integrated Service are considered customers of
both Learnpoints and the Integration Partner. Learnpoints
and an Integration Partner may share customer contact, account,
financial and billing information, and business data with
respect to their integrated business relationship with the
customer. The sharing of this information allows Learnpoints
and the Integration Partner to establish the identity of
the shared customer and determine referral fees owed. This
sharing also allows the Integration Partner to provide consolidated
billing services to the shared customer and allows for the
enhanced functionality of the integrated service. Shared
contact, account, financial and billing information, and
business data is governed by the Learnpoints Terms of Service.
Learnpoints uses a third-party intermediary
to manage credit card processing. This intermediary is solely
a link in the distribution chain and is not permitted to
store, retain, or use the information provided, except for
the sole purpose of credit card processing.
Other third parties, such as content providers,
may provide information on a Learnpoints Web site, but they
are not permitted to collect any information, nor does Learnpoints
share any personally identifiable user information with
these parties.
Learnpoints customers use Learnpoints online
applications to host data and information. Learnpoints will
not review, share, distribute, print, or reference any such
data except as provided in the Learnpoints Terms of Service,
or as may be required by law. We will view or access individual
records only with your permission (for example, to resolve
a problem or support issue). Of course, users of the Services
are responsible for maintaining the confidentiality and
security of their user registration and passwords.
Learnpoints may also collect certain information
from visitors to a Learnpoints Web site and customers of
the Services, such as Internet addresses. This information
is logged to help diagnose technical problems and to administer
the Learnpoints Web site and Services in order to constantly
improve quality. We may also track and analyze non-identifying
and aggregate usage and volume statistical information from
visitors and customers and provide such information to third
parties.
Cookies
Cookies are files Web browsers place on a computer's hard
drive. They are used to help us authenticate clients and
provide timesaving shortcuts and preferences. Learnpoints
uses a persistent encrypted cookie, if the client requests,
to save and retrieve individual authentication information
as well as other per-client device preferences. When a visitor
follows a link to the Learnpoints Web site from an affiliate
or promotion, Learnpoints stores information about that
affiliate or promotion in a session cookie. Acceptance of
these cookies is optional. Learnpoints issues a mandatory
session cookie to each user of the Services only to record
encrypted authentication information for the duration of
a specific session. If you reject this cookie, access to
and usage of the Services will be denied.
Third Party Sites
The Learnpoints Web site and online applications contain
links to other Web sites. Learnpoints is not responsible
for the privacy practices or the content of these other
Web sites. Customers and visitors must check the policy
statement of these others Web sites to understand their
policies. Customers and visitors who access a linked site
may be disclosing their private information. It is your
responsibility to keep such information private and confidential.
Security
Learnpoints has security measures in place for the Services
to help protect against the loss, misuse and alteration
of the data under Learnpoints's control. When the Services
are accessed using Netscape Navigator, or Microsoft Internet
Explorer versions 4.0 or higher, Secure Socket Layer (SSL)
technology protects information using both server authentication
and data encryption to help ensure data is safe, secure
and available only to you. Learnpoints also implements an
advanced security method based on dynamic data and encoded
session identifications and hosts the Services in a secure
server environment using a firewall and other advanced technology
to prevent interference or access from outside intruders.
Finally, Learnpoints requires unique user names and passwords
that must be entered each time a customer logs on. These
safeguards help prevent unauthorized access, maintain data
accuracy and ensure the appropriate use of data.
Opt-Out Policy
Learnpoints offers you a means to choose how we may use
information you provided. If, at any time after registering
for information or ordering the Services, you change your
mind about receiving information from us or about sharing
information with third parties, send us a request specifying
your new choice. Send your request to support@Learnpoints.com.
Correcting and Updating Your Information
To update or change registration information, to update
billing information, or to discontinue the Services, e-mailing
us at mailto:support@Learnpoints.com.com
or by calling 704-944-5516.
Additional Information
Questions regarding this Privacy Policy or the security
practices of the Services should be directed to Learnpoints's
Security Administrator by e-mailing security@Learnpoints.com.
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